Dr. Aggarwal’s primary professional and research interests are health services delivery and health policy in Canada, with emphasis on primary and community health care. Her research examines system, organizational, team and provider level factors that enable high performing organizations and systems. This work focuses on the role of leadership, governance, team effectiveness, and quality improvement. Dr. Aggarwal’s research also examines the strategies for creating integrated systems, with focus on leadership and organizational management, approaches to accountability, models of patient navigation, and the role of patient and family engagement in system and intervention design.
Dr. Aggarwal has consulted on numerous research projects that have guided health policy in Ontario and Canada. Through national consultations with decision-makers, provider organizations and academics, Dr. Aggarwal co-authored with Dr. Brian Hutchison, “Toward a Primary Care Strategy for Canada” for the Canadian Working Group for Primary Healthcare Improvement. In Ontario, she authored “Quality in Primary Care: Final Report of the Quality Working Group to the Primary Healthcare Planning Group”. Dr. Aggarwal has also been involved in identifying evaluation-informed primary care innovations at the system and organizational level across Canada, which is part of Accreditation Canada’s Leading Practices Database.