MHI3000H-F

Prerequisite

Successful completion of the Consulting On-Boarding Sessions prior to end of August 2025.

Objectives

• Understand and use skills gained in the Consulting On-Boarding Course and applied in this to become a valuable member of a management consulting team
• Understand and effectively work with clients, other consultants and members of their own organizations to solve complex issues
• Effectively apply tools, techniques, toolkits and knowledge in changing environments
• Understand how to be a successfully team member on a management consulting project
• Begin to understand the art and craft of management consulting
• Develop change management, leadership, client relationship-building, communication and team effectiveness skills

Description

This course is designed to connect theory and practice by providing students with real-world healthcare-related consulting experience. Students will be divided into groups of up to five and will be assigned to work on a healthcare-related project based on their interests and qualifications. Projects may be local or international in nature and for international projects, students may be given the opportunity to make their final presentations in person, based on interest and available funding.

Students will only be accepted based on their successful completion of the Consulting On-Boarding sessions which will provide them with a good understanding of consulting, communicating in teams and with c-level executives, providing definitive results in ambiguous environments, the importance of the client-consultant relationship, culture and others as outlined in the description of the on-boarding sessions.

Throughout the term, students will be required to work as a high performance team, preparing project deliverables and helping their fellow students complete deliverables in order to ensure a successful outcome and a satisfied client. The course director will act as the PIC (Partner-in-Charge), providing advice, helping minimize risk, resolving project issues, and performing relationship management.

Note: All client work must be treated as strictly confidential and may only be discussed with the course director, team members and client staff. Students will need client approval to present material to the class at large, and the class will be bound by the same level of confidentiality.

Instructors

Evaluation Breakdown

This class is PASS/FAIL.

Simply put, in order to succeed, the teams must produce work that is satisfactory to the client.

If the client is satisfied, all students on the team pass.

If the client is not satisfied, it will be up to the team to prepare a report that outlines the reasons for failure and submit it to the client and the course director for consideration. The course director will discuss the situation with client and then, the team will be given the opportunity to meet with the course director to plead their case. The final decision will rest with the course director.