Sonia is the Director of Medical Engineering at the University Health Network and a Human Factors Engineer with HumanEra (a team of human factors researchers dedicated to studying and improving safety and performance in healthcare). Sonia is a Professional Engineer with over twenty years’ experience working on healthcare and technology-related projects in both operational and research roles. Sonia’s expertise spans the entire life cycle of technology, including: designing award-winning technology; procuring, implementing and supporting diverse medical technology; and investigating and addressing use/design related issues.