Where did you complete your practicum?
I completed my practicum at Sunnybrook Health Sciences Centre, a renowned healthcare organization that provides comprehensive care and advanced medical research. Sunnybrook is recognized for its commitment to patient safety, innovative treatments, and collaboration with various health professionals and agencies.
Describe your practicum role
During my practicum, I worked with the Risk Management Team to develop a comprehensive Police/Law Enforcement Interactions Resource Hub on Sunnybrook’s intranet. This hub provides frontline staff with clear guidance on managing complex interactions with law enforcement, streamlining the process and reducing the need for individual consultations with the Risk Management Team. I conducted a thorough review of existing policies and resources, collaborating with various internal stakeholders (e.g., ED, Lab, Security) and external law enforcement partners to address process and knowledge gaps. The goal was to create a well-integrated, user-friendly resource that effectively meets the needs of frontline staff.
How does the practicum compliment the classroom learning in the MHSc program?
The practicum experience allows students to contextualize concepts taught in a healthcare setting. By developing the resource hub, I applied theoretical knowledge from the MHSc program to real-world projects. This experience highlighted the intersection of policy, decision-making, partnerships, and strategy in healthcare operations. It also enhanced my project management skills, including planning, coordination, and implementation of complex tasks. Working in a large academic health sciences center provided opportunities to observe robust Risk Management and Quality & Patient Safety processes, including serious safety event investigations using a QI approach. Additionally, if students have other areas of interest, Sunnybrook is most likely able to accommodate and provide exposure to those experiences, further enriching their learning. The practicum solidified my understanding of healthcare management principles by demonstrating their practical application.