Anne Wojtak is currently the Executive Lead for Transformation at the Toronto Central Local Health Integration Network, and formerly the Chief Performance Officer of the Toronto Central Community Care Access Centre. Dr. Wojtak’s areas of expertise include policy, corporate strategy and performance as well as risk management, change management, research, ethics, contract management and procurement, and communications. After starting her career in the rehab and complex continuing care sector, Dr. Wojtak has held progressively more senior positions and is now an Executive Leader with 20 years of experience in the home and community care sector. Dr. Wojtak has a strong interest in learning, research and teaching and is an adjunct faculty member of the University of Toronto in IHPME. Dr. Wojtak graduated with a Doctorate of Public Health in Health Leadership from the University of North Carolina at Chapel Hill and a Masters of Health Science (Health Administration) from IHPME.
Anne Wojtak is an adjunct faculty at the University of Toronto in the Institute of Health Policy, Management, and Evaluation where she is co-teaches the Masters in Health Science course “Theory and Practice of Strategic Planning and Management in Health Sciences”, and also frequently guest lectures in courses related to health care quality, performance measurement and policy. She has presented at dozens of conferences on topics related to corporate strategy, performance management, ethics, change management, patient safety, accountability, and patient experience and has also published articles on a number of these themes.
Ms Wojtak’s current research is focused on public reporting of health performance information. The research question for her doctoral dissertation is ‘How can we evaluate the impact of third-party public reporting on quality improvement for health care in Ontario, Canada?’.
Significance of the Research - Mandated public reporting on health care performance at the level of individual health care institutions and providers has been in place in most Western countries for at least three decades. The capacity to evaluate and report on quality of care is widely regarded as critical for system-wide improvement of health care delivery and patient health outcomes. However, evidence from the literature indicates that evaluation of the effectiveness of public reporting is scant. Starting with the research question ‘How can we evaluate and enhance the impact of third-party public reporting on quality improvement for health care’, Dr. Wojtak used an explanatory sequential mixed-methods design to assess the current state of public reporting in the province of Ontario, Canada and identify opportunities to improve its effectiveness for quality improvement. Through analysis of provincial-level publicly-reported measures, Dr. Wojtak found that performance results are improving for about one-third of the reported measures; however, where public reporting is combined with other accountability mechanisms, such as funding agreements or legislation, there is greater indication of improvement and/or sustained improvement over time. Dr. Wojtak’s research concluded that there is insufficient evidence that public reporting improves health care quality; however, public reporting can be effective when bundled with other improvement mechanisms.
Additional Recent Publications
- Wojtak, A. and Stark, L. ‘‘Uberizing’’ Home Care in Ontario. Healthcare Management Forum, Volume 29, Number 4: 149-152.
- Wojtak, A. How can we evaluate and enhance the impact of third-party public reporting on quality improvement for health care in the Province of Ontario, Canada? Doctoral dissertation, University of North Carolina, Chapel Hill, NC, February 2016.
- Evans, J., Daub, S., Goldhar, J., Wojtak, A., Purbhoo D. Leading Integrated Health and Social Care Systems: Perspectives from Research and Practice. Healthcare Quarterly, Volume 18, Number 4: 30-35.
- Wojtak, A. and Klopp, J. Changing the Conversation with Home Care Clients. Healthcare Quarterly, Volume 18, Number 3: 23-27.
- Wojtak, A. and Purbhoo, D. Perspectives on Advancing Bundled Payment in Ontario’s Home Care System and Beyond Healthcare Quarterly, Volume 18, Number 1, 2015
- Baranek, P., Campbell, J.A., Kuluski, K., Longo, C., Morton-Chang, F., Spalding, K., Steele Gray, C., Teplitsky, F., Thomas, R.J., Watkins, J.,Wojtak, A., and Deber, R., Chapter 19 (and accompanying teaching notes): Long Term Care Reform in Ontario: “The Long Delivery” in Case Studies in Canadian Health Policy and Management, 2nd Edition, Edited by Raisa B. Deber, PhD., 2013
- Campbell, J.A., Chappell, H., Greco, J., Hohenkerk, J., Kline, J., Sibbald, S.L., Spalding, K., Teplitsky, F.,Wojtak, A. and Deber, R., Chapter 20 (and accompanying teaching notes): Depending on How You Cut It: Resource Allocation by a Community Care Access Centre in Case Studies in Canadian Health Policy and Management, 2nd Edition, Edited by Raisa B. Deber, PhD., 2013
- Bosco, C., Ellison, P., Wojtak A., Williams, P., Oandasan, I., Background Paper on the Integration of Primary Health Care and Home Care Services in Canada - Two Sectors Meet: Primary Health Care and Home Care Join Forces to Better Serve Canadians, Commissioned by Health Canada for a Conference on Primary Care, January 2006
- Wojtak, A. Practice-Based Ethics: A Foundation for Human Resources Planning in Community Health Care Healthcare Management Forum, Fall 2002 (on-line version).
- Monaghan, B., Alton, L. and Wojtak, A. Program Management at West Park Hospital. In Leatt, P., Lemieux-Charles, L. and Aird, C. (eds.), Program Management and Beyond: Management Innovations in Hospitals in Ontario. Ottawa: CCHSE Press, 1994: Chapter 6.