- Shared values and vision: Improving population health and well-being requires collective action to address the social determinants of health and reduce health inequalities.
- Population health and local context: Shifting focus from disease-specific approaches to assuming accountability towards a territorially defined population and addressing the root causes of disease.
- People as partners in care: There is a growing imperative to place people and communities — and what matter to them — at the centre of health and care services.
- Resilient communities and new alliances: Empowering local communities is essential for citizens’ well-being and for the care system to function effectively.
- Workforce capacity and capability: We have a unique opportunity to test integrated workforce solutions that will strengthen health systems and lead to better health, better care and better value.
- System-wide governance and leadership: The pandemic presents an opportunity to create more global, collective and coordinated governance mechanisms, including a global health security system.
- Digital solutions: There is evidence of how digital solutions can help deliver care with greater scale, flexibility and sustainability and leaders must act now to ensure all people can benefit.
- Aligned payment systems: Many countries have started moving to value-based rather than volume-based care, recognizing the need for integration of health and social services to ensure the overall well-being of the population.
- Transparency of progress, results and impact: Each integrated care initiative needs to define what success will look like and when for the many different stakeholders involved as many outcomes and benefits will only be realised in the medium to long-term.
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