The MHI program allowed me to look at projects from a process, technology, and integration aspect. The opportunity to utilize what we learned in our summer internship was a great way for me to dip my toes into this new field.
As a Registered Nurse, Eunice Leung was always interested in what happens “behind the scenes” to support organizations and frontline staff in delivering patient care. Leung felt IHPME’s Master of Health Informatics (MHI) would provide this perspective and offer practical experience with the program’s practicum placement.
“The MHI program allowed me to look at projects from a process, technology, and integration aspect,” says Leung. “The opportunity to utilize what we learned in our summer internship was a great way for me to dip my toes into this new field.”
Leung shares that the MHI provides a unique lens to the systems in place that enable healthcare delivery.
“Learning about human factors centred design and the importance of understanding workflows was a large takeaway for me from the program,” says Leung. “I use a lot of that knowledge in my everyday work.”
Currently, Leung works as an Operational Readiness Specialist at Unity Health Toronto. This diverse role involves working on numerous capital and redevelopment projects to improve and enhance the integration of services and care practices across the network.
“This role bridges health care professionals, clinical and non-clinical programs, services and departments across all the three sites to help key stakeholders understand and manage the impact of the overall project on existing processes of care and hospital operations,” says Leung.
Leung shares that the MHI program will help open students to a new field and provide a greater perspective on the possibilities that technology and informatics can bring to healthcare.
“This is an excellent program that allows an individual to take their clinical knowledge and experiences and impact projects to make changes to the healthcare setting in a different way that steps back from the bedside,” says Leung.
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