HAD5731H

N/A

This course explores what it means to be a leader moving from personal mastery of leadership behaviors to change leadership at the organizational level. The course uses the four competencies of Goleman’s Emotional Intelligence model as a framework, progressing from a focus on self-assessment and management to one of social awareness and skills. You cannot lead others until you know who you are, what you believe in, and why someone might want to follow you; and conversely, others will not follow you if do not understand their motivations, values and concerns and are not able to manage your relationships with them. In other words, we must first understand and manage ourselves, before we can understand and successfully manage our relationships with others.

This course is designed to ensure that learners appreciate the vital role leadership plays, at all levels of the organizations, in managing and sustaining change for improved health outcomes and performance. Each course module is designed to provide a set of evidence-based learning experiences that will facilitate the learner’s leadership development through reflection, practice and the formation of action goals. Topics covered include the five practices of exemplary leadership; styles of conflict management; communication for engagement, collaboration and enhanced team performance; the role of influence in furthering change; and models of change leadership and management.

Upon successful completion of this course, students will be able to:

1. Indicate their leadership development needs and construct a set of goals that are challenging but achievable.

2. Exhibit responsibility for their own performance.

3. Identify and align actions to shared values.

4. Describe their image of the future and inspire others to share a common vision.

5. Recognize opportunities to challenge the status quo and improve performance.

6. Create a climate in which people are willing to innovate and learn from mistakes.

7. Identify actions that allow others to excel in their work.

8. Recognize the accomplishment of others in ways that are meaningful to them.

9. Build collaboration, teamwork, and trust.

10. Explain diverse points of view by actively listening to both emotion and content.

11. Develop critical approaches for constructive negotiation and conflict management strategies.

12. Diagnose issues and resolve same using influence strategies.

13. Plan and execute an organizational change

• Accountability
• Achievement Orientation
• Change Leadership
• Collaboration
• Impact & Influence
• Information Seeking
• Interpersonal Understanding
• Organizational Awareness
• Professionalism
• Self-Development
• Talent Development
• Team Leadership