Human Factors and System Design in Health Care


MHI2001H – Health Informatics I


This course will address the socio-technical challenges of introducing information and communication technology into healthcare settings. The course will cover contrasting strategies in the successful adoption and deployment of systems by introducing the fundamental concepts of human factors and the principles and strategies associated with organizational change management. The course will focus on psycho-social and behavioural issues and how they affect the design and usability considerations related to clinical applications and devices. Students will learn about how artificial intelligence can be used to support individual behaviour change and its application in precision medicine and personalized care. Case examples will be utilized to demonstrate issues of human-computer interaction in clinical settings. Students will be provided with an opportunity to conduct usability testing, a clinical workflow analysis, clinical process design and engineering, and determine the potential impact of introducing online clinical information tools. End user engagement strategies to influence successful adoption of clinical information systems will also be discussed.


  • Adoption of ICTs in complex socio-technical environments.

  • Human factors principles – Cognition, human performance and behaviour.

  • Human factors and Human-Computer interaction (HCI) – Mental models, iterative user-centered design and methods.

  • Clinical and departmental workflow analysis.

  • Process design and engineering in relation to the introduction of clinical computing Assessing cultural readiness within organizations.

  • Integration of ICT’s into clinical practice settings and related strategies.

  • Determining an effective device strategy for the deployment of clinical information systems.

  • Structures to support organizational change including supporting roles and communication tools.

  • End user engagement to secure probability of buy-in and successful implementation of clinical information systems.

  • Technical, organizational, and individual issue management – Change leadership, disruptive technologies, innovators, diffusion of innovation.


Zahra Sheraly

Mohammed Shaheen

Camellia Zakaria




Human Factors and System Design in Health Care

  • Date: Time: Mon
  • Dates: Mon Cancelled (Family Day)


Human Factors and System Design in Health Care

  • Date: Time: TueFri