Carrie Fletcher has a healthcare career spanning 28 years. She currently holds the role of Executive Vice President People, Culture & Strategy and Chief Administration Officer for the St. Joseph’s Health System which includes five partner organizations spanning acute care, mental health and addictions, long term care, hospice, homes care, and rehabilitation in the Hamilton, Brantford, Guelph and Kitchener/Waterloo regions. Her past roles encompass frontline clinical care in cardiac diagnostics and cardiac rehab, primary care administration, clinical application project management, implementing and operating an Enterprise Project Management Office (EPMO), and health information management (HIM). Ms. Fletcher is passionate about the staff experience working to ensure individuals can bring their authentic selves to work in an environment that is both physically and psychologically safe. She has worked effectively with healthcare union partners in addressing workplace violence, and in implementing effective equity, diversity and inclusion initiatives.
Ms. Fletcher has earned a B.Sc Kinesiology with a minor in Gerontology from the University of Waterloo, an MHSc Health Administration from the University of Toronto, certificates in both Strategic Human Resource Management and Advanced Health Leadership from Rotman School of Management at University of Toronto, and a Human Resources Management certificate from Sheridan College. She is also certified as a Canadian Health Executive with the Canadian College of Health Leaders and a Certified Human Resource Leader with the Human Resources Professional Association.