HAD5724H

Prerequisite

Registration in HAD5713H – Introduction to Health Information Systems (see below)

Description

The objective of this course is to introduce students to quantitative managerial skills. Increasingly managers face decisions that require reliable information and a clear understanding of their agency’s profile. Quantitative managerial skills allow for this information and understanding to be provided; it makes possible better decisions in human resources, marketing, operations, finance, accounting, and other functional areas. Objectives of the course are achieved through a combination of Readiness Assessment Tests and critical analysis of evidence based articles and the impact on decision making. Course assignments offer students opportunities to analyze a Patient Satisfaction data set using SPSS and to develop their evidence based decision making skills.

Learner Objectives

Upon completion of the course, students will be able to:

• Value the use of statistical analyses for performance management and evaluation of health care services and programs
• Display confidence in ability to use quantitative information for management decision making
• Reconstruct administrative problems into researchable questions
• Evaluate how the characteristics of descriptive statistics can impact management decision making
• Select and apply appropriate inferential statistical tests
• Relate the results of a hypothesis test with nominal data to “real-life” decision making situations
• Demonstrate the ability to work collaboratively in a team environment and hold others accountable for their performance

Learner Competencies

(Competencies refer to the National Centre for Healthcare Leadership Competency Model).

• Accountability
• Analytical Thinking
• Collaboration
• Information Seeking
• Innovative Thinking
• Performance Measurement
• Self-confidence

Instructors

Evaluation