I am interested in systematically developing and evaluating initiatives that improve quality in primary care. I work with a broad, interdisciplinary team to design health services interventions and use principles from clinical epidemiology and health services research to conduct pragmatic evaluations of complex interventions. In general, I believe that the way we manage and organize clinics and health systems should be informed by evidence as robust as the kinds we use to determine if drugs are effective
Research I led regarding the use of performance feedback data to providers to drive quality has led to advisory roles to health system decision makers conducting large scale audit and feedback initiatives in Ontario.
In developing and evaluating complex interventions that aim to proactively utilize existing data to drive health behaviour change, I work with a range of clinical experts and a broad multidisciplinary team including human factors experts, designers, psychologists, biostatisticians.
Diagnostic errors are a global population health challenge, impacting one in every twenty patients annually and nearly ever person accessing the health system within their lifetime. The Patient-Partnered Diagnostic Center of Excellence is a four-year program of research funded by the U.S. Agency for Healthcare Research & Quality and is led by investigators from the University of Toronto, MedStar Health (Maryland & District of Columbia), Baylor College of Medicine (Texas), and the Mothers Against Medical Error. Dr. Kelly Smith leads the Toronto node of the Center.
PhD Graduate Student
Thesis: Development of a behaviour change intervention for community pharmacists
Supervisors: Noah Michael Ivers, Mina Tadrous